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Cookie Policy

Last Reviewed

7 Oct 2021

We use a variety of different technologies on our website. These technologies include (but are not limited to) cookies, scripts, fonts and images. Some of these are considered as necessary for us to deliver the website to you. Others are used to enhance our understanding of how you use our website, or to assist in our marketing activities.

What are cookies?

Cookies are small pieces of data that are stored on your computer, mobile phone or other device. Pixels are small blocks of code on web pages that do things like allow another server to measure viewing of a Web page and are often used in connection with cookies. HTML5 Local Storage is a small database located inside your browser which web pages can use to store data to speed up their processing. We may use all three technologies from time to time, to help improve your browsing experience.

How and why we use cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of our Website. Cookies make the interaction between you and our Website faster and easier. We use cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you use the Website and also allows us to improve the Website. Cookies and other things like local storage also help us authenticate you to deliver personalised content.

We use cookies and other similar technologies to:

  • Provide products and services that you request and to provide a secure online environment
  • Deliver marketing and to manage our marketing relationships with our third-party marketing partners
  • Give you a better online experience and track website/app performance
  • Help us make our website/app more relevant to you.

The different types of cookies we use

Strictly Necessary Cookies

These are cookies that are essential for the safe operation of our Website and for us to provide a product or service you have requested. Without these cookies we are unable to provide some products or services that you might request. This category of cookies cannot be disabled.

These cookies are used to:

  • enable you to log into the secure areas of our Website
  • track errors on our Website
  • deliver interactive services, including webchat
  • keep our Website secure and protect against online fraud

Customer Experience & Performance Cookies

These cookies are set by us or our third-party analytics providers and allow us to record certain information about you, such as the pages you visit on our web site; how many times you visit our Website or Platform; and links you might click on. The third party analytics providers may also collect other information about you such as your IP address, your geographical location, what type of device you are using and information about the device. We use this type of cookie to understand and analyse how visitors use our online services and look for ways to improve them.

Functionality Cookies

These cookies remember your preferences and tailor the Website to provide enhanced features. Without this data, the Website can’t remember choices you've previously made or personalise your experience on the Website. This means a more personalised experience for features of the Website that can be customised.

Targeting Cookies

These cookies are set by us (or our third-party marketing partners) and are used to deliver onsite or offsite adverts relevant to you and your interests and to help measure the effectiveness of advertising campaigns. These cookies are called retargeting cookies and can track your browsing history and online activities across websites to create a profile of your online activities and interests.

This information is shared with our third party marketing partners and will enable us to serve you with advertising when you visit other sites (for example, to remind you of products or services you may have shown an interest in or to provide you with special offers).

This could include information about your browsing activity, your device’s IP address, cookie string data (which is used to identify the device type, operating system and browser), data about the online ads we have served to you and your interaction with those ads. We also work with third parties who may place cookies on your web browser to enable us and other advertisers to serve you with advertising based on your browsing and online search activity.

How to control and delete cookies

Many of the cookies used on our website and services can be enabled or disabled through your browser settings. Please refer to your browser's help material to learn what controls you can use to remove or block cookies. Please remember that if you do this, it may affect your ability to use the Website and/or our Platform. As you use your device, you will encounter third parties that make use of cookies and similar technologies. We are not responsible for those third parties or what they may place on your device or in your browser.

We would like to collect data from your device while you use this website. We do this using cookies. You can find out more in our Cookie Policy. We use cookies to provide you with a good experience when you use our website, and for us to continue to improve that experience. Please select 'Accept all' to consent to us collecting your data in this way.